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Shipping Policy

Shipping Policy for

Thank you for shopping at Mehak Jewellery Mart. We want to ensure a smooth and enjoyable shopping experience for our customers. Please read our Shipping Policy carefully to understand the terms and conditions regarding the shipment of your orders.

  1. Order Processing:
    • All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving full payment.
    • Customized or made-to-order items may require additional processing time, and the estimated processing time will be communicated to you during the ordering process.
    • While the majority of our showcased products are typically available in our inventory, there are occasional instances where items displayed on the website may be temporarily out of stock, and the website may not be immediately updated to reflect this status. In such situations, we strive to replenish the stock within a period of 7-10 days.
    • However, there may be cases where certain items displayed on website but are out of stock, and due to limited demand, it may not be feasible for us to restock them. In such circumstances, we regretfully reserve the right to cancel the order. We appreciate your understanding and assure you that we are committed to providing a transparent and efficient shopping experience.
  2. Shipping Rates:
    • Shipping charges are calculated based on the weight of your order and the destination address.
    • Currently the rates mentioned on the website are Ex-showroom rates, shipping charges will be extra at actuals. Unless complimentary shipping (only within India) is offered for any particular product.
    • In case of products which need to be shipped outside India, Kindly get in touch with us at before placing order.
  3. Shipping Methods:
    • We partner with reputable courier services/transport services to ensure reliable and timely delivery.
    • Standard shipping generally takes 4-5 business days for domestic orders depending on the destination address.
    • Expedited shipping options are available at an additional cost for those who require faster delivery.
  4. Order Tracking:
    • Once your order has been shipped, you will receive a confirmation email or whatapps with a tracking number.
    • You can track your order by visiting the provided tracking link.
  5. Shipping Destinations:
    • We currently ship to all regions in India provided the courier/ transport available. If your country/region is not listed, please contact our customer support for assistance.
  6. International Shipping:
    • Customs duties and taxes may be applicable for international orders and are the responsibility of the customer. Mehak Jewellery Mart is not responsible for any additional charges incurred during customs processing.
    • International shipping times may vary based on the destination and local customs regulations.
  7. Shipping Delays:
    • Mehak Jewellery Mart is not liable for shipping delays caused by unforeseen circumstances, including but not limited to weather conditions, natural disasters, customs delays, or carrier issues.
  8. Address Accuracy:
    • It is the responsibility of the customer to provide accurate and complete shipping information. Mehak Jewellery Mart is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  9. Lost or Stolen Packages:
    • Mehak Jewellery Mart is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the courier service directly to file a claim.
  10. Contact Information:
    • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support at

By using Mehak Jewellery Mart, you implicitly accept and consent to abide by the terms and conditions articulated in this Shipping Policy, in addition to any pertinent terms and conditions provided by Mehak Jewellery Mart on its website. Your engagement with our products and services is governed by these terms, and we encourage you to familiarize yourself with them for a seamless and informed shopping experience. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing Mehak Jewellery Mart for your jewelry needs!