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Return, Refund and Warranty Policy

1) Our commitment is to deliver high-quality products to you, utilizing appropriate packaging materials to ensure that they arrive without any damage during transit. Each item in your order undergoes a thorough manual inspection to guarantee that you receive products free from defects or damage.

2)If you happen to notice minor defects in your product, such as loosely fixed stones or blemishes due to the rigors of long-distance shipping, we recommend fixing them on your end.

3)For major defects or damages, kindly provide us with unboxing video without any cuts along with images for the same within 2 days of receiving your delivery of your product. Upon review of the video and images, if we find that there is significant damage to product, we will replace product (with same product). If we don’t receive the request (regarding damage or defect) within 2 days of your receipt of the product the request will stand cancelled. In case the same product that needs to be replaced is not available, we will issue store credit, same needs to be utilized within the said period.

4) We aim to avoid returns as there have been cases where recipient have used the jewellery/bangles and same have been deliberately sabotaged in order to facilitate returns. However, should a return be necessary, in case of sizing issue or wrong product is shipped. Kindly inform us and also provide us with unboxing video without any cuts along with images for the same within 2 days of receiving your delivery of your product. We will get it picked up from your address, in case we don’t have delivery partners for reverse pick up from your address, you will have to send the same to our address. Once we receive the product, we will send same product with (replaced size) to your address, in case that product is not available we will provide the store credit, same needs to be utilised within the said period.

5) If a parcel is returned to us due to an incorrect or incomplete address, or if the buyer refuses to accept the parcel for any reason or if there is no one to collect the parcel, the shipment will be deemed as cancellation by you (cancellation policy will be applicable).

6) We make every effort to provide comprehensive product information on our product detail page, including details such as product type, dimensions, sizes, colors, and more, in case more information is needed you can get in touch for same. Since we have no minimum order quantity requirements, we recommend starting with a smaller quantity for your initial purchase. Once you’re confident in the product’s quality, you can consider increasing the quantity for your subsequent orders. Additionally, please note that images viewed on electronic devices, which are captured by electronic devices, may appear different from the physical product in hand due to potential photographic limitations.

7) All bangles and Jewellery sold by Mehakjewellerymart/Mehakcurators online/in-store or through WhatsApp or any other medium is imitation Jewellery, unless explicitly stated otherwise. It is our constant endeavor to provide customer with world-class product at best possible price. Unlike precious metal like Gold, Platinum which are least chemically reactive and cost approx. of Rs 60,00,000 per kg, metals used in imitation Jewellery are not even 1/100th their price, hence have no warranties. (Kindly refer General Guidelines for Care, Usage and Storage of Bangles & Jewellery they will serve you long time)